1. All parents/guardians reserve the right to receive fair and decent treatment and service from all members of our staff.
2. All parents/guardians reserve the right to receive receipts for all financial transactions.
3. All parents/guardians reserve the right to withdraw their child from our organization at any time. (Note: refunds will not be given)
4. All parents/guardians reserve the right to be informed of all team, Association, and league rules and policies. Parents have the right to view (on site) the Association By-laws and or the league rule book. These items cannot be taken home, and copies will not be made available.
5. All parents/guardians reserve the right to refuse publication or distribution of their contact information for team purposes (such as publicized parent contact lists, etc). Parents also have the right to decline the use of their children’s image, voice, and/ or name in all publication media (print, video, audio, and/or internet).
6. All parents/guardians reserve the right to be notified of any disciplinary actions taken against their children. Parents/guardians also reserve the right to appeal any disciplinary actions against themselves or their children with the Family Liaison or Director of Coaching respectively.
7. All parents reserve the right to have all submitted certification documents returned or destroyed upon the conclusion of the season.
8. All parents/guardians reserve the right to receive all practice and game information, such as location, days, and times. Parents/guardians also reserve the right to be promptly informed of any changes in practice or game schedules.
9. All parents/guardians reserve the right to be informed of any change in team, Association, or league rules or policies.
10. All parents/guardians reserve the right to refuse to receive phone or email communications from the Association at any time.
11. All parents/guardians reserve the right to receive their head coach’s contact information.
12. Parents/guardians reserve the right to view staff training and compliance documents such as criminal background check affidavids (not the actual files), coaching training certificates and CPR certification documents.
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